Question 1

What is your support email?

Accepted Answer

You can reach Njoft support at support@njoft.com. You can also use the Contact page or send us a message with the form in this chat.

Question 2

What is your phone number?

Accepted Answer

Our phone number is +355692029109. You can also email us or use the contact form on our website.

Question 3

Where is your office?

Accepted Answer

Our office address is Tiran, Albania. For faster help, you can also email us or use the contact form.

Question 4

How can I contact Njoft support?

Accepted Answer

You can contact Njoft support here: Email: support@njoft.com Phone: +355692029109 Address: Tiran, Albania You can also send us a message using the form below in this chat.

Question 5

How do I post a listing?

Accepted Answer

Click the Post Ad button, choose a category, and fill in your listing details, photos, price, and location.

Question 6

Is posting free?

Accepted Answer

Yes, standard listings can be posted for free. Featured and promotional options may be available for extra visibility.

Question 7

How do I contact a seller?

Accepted Answer

Open the listing and use the contact options available, such as secure messaging or the phone number shown on the ad.

Question 8

How do I edit or delete my listing?

Accepted Answer

Go to your account dashboard, open My Listings, and choose edit or delete for the relevant listing.

Question 9

Why is my listing not visible?

Accepted Answer

Your listing may still be under review, missing required details, or may have been rejected for policy reasons.

Question 10

How do I report suspicious activity?

Accepted Answer

Use the report option on the listing or user profile, or contact support if you notice suspicious behavior.

Question 11

How do I create an account?

Accepted Answer

Tap Register or Sign up, choose individual or corporate account type, and follow the steps to verify your email.

Question 12

I forgot my password

Accepted Answer

Use the Forgot password link on the login page. We will send reset instructions to your email address.

Question 13

How do secure messages work?

Accepted Answer

Open a listing and use Message to start a conversation with the seller. Keep payments and personal details safe inside Njoft messaging when possible.

Question 14

What are featured or promoted listings?

Accepted Answer

Featured listings get extra visibility on browse pages and search results. Options and pricing are shown when you publish or upgrade a listing.

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